How LezDo TechMed Boosted Case Evaluation of the QME Client by 60%

The client expected a streamlined, accurate, and time-saving medical record review process by outsourcing to a professional service provider. However, with his previous provider, he received poorly organized reports with missing information, errors, and unclear summaries. The solution designed to reduce his workload ended up creating more confusion, delays, and extra effort. The provider’s failure to deliver clear and complete reports led to several problems, such as:

• Disorganized and incomplete reports

Summaries lacked clarity, contained errors, and missed key information.

• Inaccurate record review

The summaries were incomplete and filled with errors, forcing the team to double-check everything. Instead of saving time, it added more work and frustration.

• Inconsistent formatting and documentation

The lack of uniformity in the reports made it difficult for him to evaluate and defend them during legal proceedings.

• Difficulty in identifying relevant medical events

In complex orthopedic cases involving high page volumes, the team struggled to identify relevant medical events.

• Delayed turnaround times

Due to delayed turnaround times of the previous service provider, the client struggled to meet deadlines, affecting his credibility and client satisfaction.

LezDo TechMed’s Smart Solution

After facing repeated delays and errors, the QME looked for a better solution. A trusted medical professional recommended LezDo TechMed. Impressed by our reputation and review from his colleague, the client decided to give us a try and quickly experienced great results.

• Structured medical chronology and narrative summaries tailored to QME standards

We provided clear and organized medical chronologies that showed the timeline of treatments and events. These were combined with easy-to-read summaries that followed QME standards, helping the evaluator quickly understand the case without going through hundreds of pages.  

• AI-assisted data extraction combined with expert human review for accuracy

In a recent case, our client was facing delays and inaccuracies in medical record preparation. With CaseDrive, our AI tool, we extracted the key medical details from the records.

The report was audited by our record review team and shared with the client through CaseDrive. This blend of AI precision and expert human review ensured a clear, accurate, and client-aligned final report.

• Clear causation analysis and functional impact reporting

Our reports clearly showed whether the injury was work-related or not. They also explained how the injury affected the person’s daily life and ability to work. Additionally, we provided customized reports tailored to the client’s specific requirements, which strengthened his evaluation reports and supported more accurate and confident assessments in legal cases.

• 70% faster delivery with turnaround time reduced from 10–15 days to just 3–5 days

The QME was struggling with delayed report deliveries, often taking 10–15 days. LezDo TechMed resolved this using CaseDrive, cutting turnaround time to just 3–5 days. This streamlined the process, reduced workload, and helped the QME meet deadlines with ease.

• Transparent pricing with no hidden fees and predictable monthly billing

We provided clear and honest pricing with no hidden charges. With our regular monthly bills, the client was able to budget easily, which built trust.

Customized Reports Provided

Our review team provided special reports customized for the client's case that strengthened his evaluation reports with solid medical evidence.

Key features of our services included:

1. Activities of daily living (ADL) assessments

Activities of daily living like bathing, dressing, eating, toileting, and mobility were tracked to determine the patient’s level of independence or need for assistance. Our team provided a separate report of ADL assessments for easy navigation.

2. Pain and movement logs

We documented the data on how often the patient's position in bed was changed, how long they could sit or walk, and their pain levels throughout the day. These logs helped quantify limitations and supported disability ratings.

3. Physical therapy progress notes

Details on range of motion, strength, endurance, and mobility improvements or setbacks were extracted to show recovery trajectory and treatment effectiveness.

4. Functional capacity evaluations (FCE)

We included data on lifting, bending, standing, and repetitive movements to assess work-related capabilities and restrictions.

5. Assistive device usage

We tracked the use of walkers, braces, wheelchairs, and bed rails to indicate severity and adaptation required by the patient.

With LezDo TechMed’s support, the QME experienced a remarkable transformation in performance, achieving a 60% increase in report output, 100% improvement in clarity and consistency, significantly faster turnaround times, and reducing delays by several days. These improvements led to greater client satisfaction among attorneys and claims adjusters, streamlining the client’s business with precision and efficiency.

• 60% faster case evaluations

LezDo TechMed’s summaries helped achieve 60% faster case evaluations by cutting down the time spent on reviewing lengthy medical records. The client’s team could quickly spot the key facts without cross-examining every detail. This led to a significant boost in productivity and efficiency, saving time, reducing workload, and accelerating case outcomes.

• 2x evaluation capacity

By removing administrative burdens and simplifying complex data, LezDo TechMed enabled the QME to double his evaluation capacity. He could now complete more cases each week without compromising quality.

• Enhanced client trust

Consistent delivery of accurate summaries improved the credibility of the client's business in the industry. Clients experienced better outcomes and began recommending his services to others. This trust translated into more referrals and practice of growth.

Client Testimonial  

“With LezDo TechMed, I now focus more on evaluations and less on paperwork. Their clear and accurate reports help me stay relaxed and focused. I’ve saved time, reduced costs, and improved the quality of my practice.”

— QME, Los Angeles

Conclusion

LezDo TechMed’s strategic support revolutionized the QME’s orthopedic evaluation workflow. By providing reliable, well-structured medical summaries and eliminating inefficiencies, the QME increased his output by 60%, doubled his evaluation capacity, and enhanced his professional reputation.

This case study highlights how our commitment to precision and client success can transform medical-legal practices. For QMEs facing similar challenges, we offer a reliable solution for achieving greater efficiency, accuracy, and sustainable economic growth.