Vishnu Priya Vinu
August 7, 2026
A mid-sized product liability litigation firm based in Encino handled multi-defendant claims, including medical device and equipment failure cases. The firm relied on one vendor for its deposition summary work. However, the vendor's summaries were not meeting the firm's expectations, particularly when it came to customization.
The firm approached LezDo TechMed to evaluate whether it could better meet its deposition summary requirements. Before making a long-term decision, the firm requested a free trial by assigning a small deposition summary project with specific customization requirements.
The firm's existing vendor delivered standard chronological format summaries. These did not match how the attorneys actually organized product liability testimony. Attorneys had to rework the summaries before they could use them in deposition prep.
Standard summaries took extra time to rework. Attorneys had to reorganize testimony around liability, causation, and product-defect themes. As a result, they had less time to focus on case preparation and strategy.
The firm needed summaries organized around liability, causation, and product-defect issues. Their existing vendor only provided standard page-by-page summaries. Attorneys had to reorganize the summaries before they could use them.
The firm had relied on one vendor for a long time. Switching to a new vendor felt risky, especially for casework tied to active litigation. They needed proof that LezDo TechMed could deliver reliably before sending more work.
The firm handled a high volume of cases. The summaries did not follow a uniform format. Quality from their existing vendor did not meet expectations. Some summaries had errors or missing details. This made it harder to review and use them consistently across the caseload.
LezDo TechMed gave the free trial with the same level of attention as a full-scale engagement. Our expert team adjusted the deposition summaries to match the firm's workflow instead of using a standard format.
The summary was reorganized around the themes the firm wanted. Testimony was organized by liability, causation, and defect-related issues. This replaced the flat chronological layout the firm had been getting before.
Page and line references, exhibit tie-ins, and contradiction flags were built directly into the custom format. They could use the summary immediately in deposition prep. No further reformatting was needed.
Although the project was part of a free trial, LezDo TechMed maintained its standard quality review process. The deliverables reflected the same level of accuracy and attention to detail provided across larger engagements.
We first reviewed the firm's customization requirements to understand how the attorneys wanted the deposition summaries structured. We then prepared the summaries in the requested format, ensuring every section aligned with the firm's workflow and litigation needs.
Before delivery, each deposition summary underwent our standard quality review process to verify accuracy, completeness, and consistency. We completed the trial project within the agreed turnaround time and delivered it in the exact format requested by the firm.
What began as a low-commitment free trial led to additional deposition assignments. LezDo TechMed moved from a trial provider to a preferred vendor for the firm's product liability caseload. The customized format meant less time spent reworking summaries before they could be used.
The successful trial gave the firm confidence to shift more product liability deposition summary work to LezDo TechMed, reducing its reliance on its existing vendor.
The custom format was usable straight out of delivery. Attorneys spent far less time reworking summaries before deposition prep. That freed up time for case strategy instead.
The firm now receives deposition summaries in a consistent format, making it easier for attorneys to review, compare, and prepare their cases.
The firm's in-house team of 30 staff previously handled deposition summary work internally. With LezDo TechMed now supporting the workload, only 5 in-house staff were needed for the function. The rest were freed up for higher-value case work.
We initially approached LezDo TechMed with a small trial to evaluate how well they could meet our customization requirements.They're now one of our go-to partners for deposition summaries.
Litigation Partner, Product Liability Law Firm
What began as a limited free trial became a long-term partnership built on trust, customization, and consistent quality. LezDo TechMed tailored every deposition summary to the firm's preferred workflow instead of relying on a standard template. That commitment transformed a small trial project into a trusted, long-term partnership.
Vishnu Priya Vinu is a Medical-Legal Research Analyst with over two years of experience in medical record review, medico-legal research, and content development. She specializes in blogs, articles and E-books that bridges the gap between healthcare and law. Her strong medical background brings depth and accuracy to content, enabling law firms, medical evaluators, and insurance professionals to gain insights on complex medical data analysis. She delivers evidence-based insights and strategic content that strengthen case outcomes and support informed decision-making.
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