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Tinder, Hinge Lawsuits: When Hearts Break and Love Goes on Trial

by | Mar 13, 2024 | Product liability

In a world that’s socially connected, the pursuit of love and companionship has taken a digital turn, going beyond the conventional boundaries. The rapid evolution of technology has not only made it possible, but has also transformed the way we approach relationships.

As a result, online dating apps have emerged as the modern-day cupid, reshaping the subject of romance and redefining the way individuals meet potential partners. The simplicity of meeting new people, coupled with the thrill of quick decisions of these apps had captured the attention of singles worldwide.

Tinder, the pioneer in the world of dating apps, became synonymous with the fast-paced nature of modern dating, offering users a vast pool of potential matches at their fingertips. On the other hand, Hinge entered the scene with a mission to create meaningful connections by fostering more detailed profiles and prompting users to engage in thoughtful conversations.

However, as the dating app ecosystem expanded, so did the controversies and dangers of these dating apps too. In this blog, we will be exploring into the dangers of Tinder and Hinge.

Let’s dissect Tinder lawsuits and Hinge lawsuits, a trending class action lawsuit against dating sites. Before diving deep into these lawsuits against Match, let’s understand the trending dating apps in detail.

About Tinder

Tinder, the revolutionary dating app, burst onto the scene in September 2012. Conceived within the confines of Hatch Labs, an incubator based in Los Angeles, Tinder’s journey began with a simple yet ground-breaking idea: connecting people based on mutual attraction through a streamlined and intuitive user interface.

Co-founded by Sean Rad, Justin Mateen, and Whitney Wolfe Herd, Tinder was initially launched at the University of Southern California. The app’s early testing ground allowed the team to fine-tune its features and gain valuable insights into user behavior. The initial focus on college campuses created a buzz of intrigue, and soon, Tinder became the word on every single and ready-to-mingle student’s lips.

Tinder’s launch strategy was marked by a stroke of genius: the swipe. The iconic right swipe for interest and left swipe for disinterest transformed the process of matching into a gamified experience. This simple gesture not only added an element of excitement to the search for potential partners but also streamlined the dating process, giving users a quick and efficient way to browse through profiles.

Tinder capitalized on the increasing prevalence of smartphones and the growing acceptance of online dating. Its user-friendly interface, coupled with the addictively simple swipe mechanism, propelled it to the forefront of the dating app revolution.

No longer confined to chance encounters or elaborate setups, individuals could now explore a vast sea of potential matches with just a swipe. 75 million monthly active users and 10.9 million subscribers made up Tinder in 2022. Globally, Tinder had recorded over 65 billion matches as of 2021.

About Hinge

Hinge, a dating app that positions itself as the platform “designed to be deleted,” entered the digital dating arena in 2012, and its unique approach to online connections has garnered a loyal and growing user base. Founded by Justin McLeod in 2011, as a desktop service called Secret Agent Cupid, it allowed users to connect to Facebook and list which of their friends they had crushes.

In 2012, the platform metamorphosed into a mobile application called Hinge, and was launched in February 2013.

One of Hinge’s distinctive features is its use of prompts, which prompts users to share personal anecdotes, preferences, and reflections on their profiles. This departure from the photo-centric swiping norm allows individuals to showcase their personalities beyond a curated set of images. Hinge users are prompted to answer questions like “My greatest strength,” or “My ideal weekend includes,” fostering a more nuanced understanding of potential matches.

Hinge’s algorithm utilizes user-generated content, using the information provided in profiles to offer curated match suggestions. This helps to connect the users with those who share similar interests and values.

The app’s commitment to helping users find meaningful relationships is reflected in its tagline, “Designed to be Deleted,” emphasizing that the ultimate goal is for users to find a compatible partner and no longer need the app. By fostering a slower, more deliberate approach to matching, Hinge strives to be the platform where users ultimately find success – and then bid farewell to the app altogether.

The New York Times’ “Weddings” section featured more mentions of Hinge than any other dating app in 2017. When US presidential candidate Pete Buttigieg disclosed in 2019 that he had met his spouse on Hinge, the app’s popularity surged. Hinge had 23 million active users as of 2023 and by the third quarter of 2023, the platform had 1.3 paid subscribers.

Tinder, Hinge Lawsuits Update 2024

In a surprising turn of events on Valentine’s Day 2024, Match Group, the parent company of Tinder and Hinge, found itself entangled in a federal lawsuit filed by six plaintiffs. The lawsuit alleges that Match Group intentionally crafted addictive and gamified features within its apps, manipulating users into spending money while prioritizing profits over the genuine quest for love.

The lawsuit is against the adverse psychological effects the dating apps have on users. A dopamine surge—a brain chemical linked to pleasure and reward—occurs when a match or like is detected in these apps. Users become addicted to this cycle of reward and anticipation, spending excessive amounts of time on the app. But there are often low points as well, particularly if the interest isn’t returned, which can lower self-esteem and cause feelings of rejection.

“Superficial Swipe Syndrome” is a term used to describe the ease with which users can reject or show interest in someone based on a fleeting impression. This phenomenon frequently results in the valuation of superficial aesthetics-based judgments over true qualities and personality traits. As a result, dating becomes more about outward appearance than it does about inner qualities, which may make it more difficult to build meaningful, long-lasting relationships.

Is Tinder being sued?

Why is Hinge getting sued?

These are the queries of the Tinder and Hinge fans of the U.S right now?

The plaintiffs are from from California, New York, Georgia, and Florida. They argue that Match Group’s business model is “predatory” and turns the pursuit of love into a gambling-like addiction. The class-action lawsuit accuses Match Group of violating consumer protection laws across multiple states, including California’s Consumer Legal Remedies Act, New York’s General Business Law, Georgia’s Deceptive Trade Practice Law, and Florida’s Deceptive and Unfair Trade Practices Act.

Tinder, Hinge lawsuit 2024 also extends to false advertising claims, citing instances like Hinge’s slogan, “Designed to be Deleted,” which the plaintiffs argue is misleading as the app aims to keep users entrenched by enticing them to purchase expensive subscriptions and special features.

“Harnessing powerful technologies and hidden algorithms, Match intentionally designs the platforms with addictive, game-like design features, which lock users into a perpetually pay-to-play loop that prioritizes corporate profits over its marketing promises and customers’ relationship goals,” lawyers representing the plaintiffs in Tinder lawsuit wrote in the suit.

Tinder lawsuit and Hinge lawsuit sheds light on the alleged intentional design of addictive features within the apps. Tinder co-founder Jonathan Badeen admitted that users are “conditioned to endlessly swipe,” fostering a belief that it leads to successful dating outcomes, drawing parallels to a B.F. Skinner experiment with pigeons.

During World War II, Skinner worked on a program called Project Pigeon or Project Orcon, short for Organic Control, where pigeons were fed food at random throughout the experiment. The pigeons were trained to think that the food arrived because they pecked at it. Thus they went on fruitlessly and without end to pecking in the hopes of finding food.

The documentary, “Swiped: Hook Up in the Digital Age,” unveils the inspiration behind the swiping feature, raising questions about the ethics of designing apps to exploit user behavior for profit.

“Users with unlimited swipes will chase the elusive high of matching, match more often, and fall victim to ghosting and breadcrumbing at higher rates,” the Tinder, Hinge lawsuit claims.

The Flip Side of Tinder, Hinge Controversy

Not everyone agrees with the controversy and the ongoing Tinder, Hinge lawsuits against Match. Psychologist and relationship coach Jo Hemmings views it critically, deeming it “absurd” and placing the responsibility on users not to be misled or addicted by dating apps.

Hemmings suggested that users of dating apps who are concerned they might be addicted to such platforms should limit their time online and use the apps “mindfully.” When it comes to paying extra for features, Hemmings suggested that people set a budget, asking themselves: “What can I afford to pay per month, or per week, to do this?”

Hemmings argues that attracting and maintaining users is a fundamental aspect of any business, highlighting a potential tension between user responsibility and corporate accountability.

A Match Group spokesperson denied the allegations in the Valentine’s Day lawsuit, saying it is “ridiculous and has zero merit.”

Match Group has denied the allegations in the lawsuit. “Anyone who states anything else doesn’t understand the purpose and mission of our entire industry,” the company said.

“Our business model is not based on advertising or engagement metrics. We actively strive to get people on dates every day and off our apps. Anyone who states anything else doesn’t understand the purpose and mission of our entire industry.”

“Dating apps are a numbers game. If you look at Tinder, the average user swipes 100 profiles per day. It’s hard to match with people in a quality way during the early stages of inter­action. Which means it’s become nearly impossible to break through the crowded dating app market–you need millions of customers and enough liquidity to keep finding new people,” said Ankur Jain, former vice president of product at Tinder.

He added that maintaining a user base through gamification is essential to a dating app company’s success.

Will Tinder and Hinge be immune to lawsuits with Section 230?

The legal landscape for tech companies is often fortified by Section 230, providing broad immunity against lawsuits. However, the new wave of social media lawsuits, including those against Match Group, adopts novel claims such as product liability and defective design. Section 230 shields tech companies from certain legal consequences, but these lawsuits aim to challenge the immunity by focusing on the alleged negative impact on user mental health.

In a world where the quest for love is entwined with digital experiences, the Tinder and Hinge lawsuits bring to the forefront a crucial debate: who should be held responsible for addiction in the realm of online apps—the company or the customer?

As Hemmings said, the users of the dating apps should also assess their reasons for using such platforms. “It’s about using the app mindfully,” she said. “Set aside some time to pause and look at people and don’t swipe, swipe, swipe.” “There are many other ways of meeting people.”

As the legal saga unfolds, it prompts us to reflect on the fine line between genuine connections and the gamified pursuit of love.

The ongoing allegations and Tinder, Hinge Lawsuits: Is it love or gamble?

The Tinder and Hinge class action lawsuit will answer. Stay tuned with us more updates on this addictive dating app lawsuit.

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